Written by RyanFelder the 17 May 12 at 15:30.

There should be an easy to read, pretty dialog that runs some basic troubleshooting steps and displays the results.

The idea is to assist helpdesk type support agents to resolve issues quickly, which would, in turn, help the end user.

I am connected wirelessly to the SSID 'abc123' using WPA2.
I can get an IP address. It is '192.168.10.170'
I can ping my gateway. It is '192.168.10.1'
I can do DNS lookups.
I can ping external ips by ip.
I can ping external ips by hostname.

I'm aware there are tools that provide this information, but providing it in an easy to find, non-scary, low-tech way would be very helpful for anyone who has to call a support department.

There should be an easy to read, pretty dialog that runs some basic troubleshooting steps and displays the results. The idea is to assist helpdesk type support agents to resolve issues quickly, which would, in turn, help the end user. I am connected wirelessly to the SSID 'abc123' using WPA2. I can get an IP address. It is '192.168.10.170' I can ping my gateway. It is '192.168.10.1' I can do DNS lookups. I can ping external ips by ip. I can ping external ips by hostname. I'm aware there are tools that provide this information, but providing it in an easy to find, non-scary, low-tech way would be very helpful for anyone who has to call a support department.