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Idea #9624: Implement social bug-tracking/triaging in Launchpad

Written by biehl the 7 Jun 08 at 14:32. Category: Others. Related project: Nothing/Others. Status: New
Rationale
Bug-tracking/triaging is part of the social foundation of free software. However this aspect is not implemented efficiently at this time. Therefore I suggest:

Since I submit my information to hwtest and popcon anyway, this information might as well be used. I suggest

1) That I can click a box and be mailed (with some selectable probablity) when a new bug is submitted by someone with the same hardware, and for a program that I also have installed. Then I can help trying to reproduce the bug.

2) That I can keep a list of people who helped me solving my bugs, and be automatically notified (with a selectable probability) when they submit a new bug - so that I can see if I can help them back.


More advanced suggestion are

3) That I can make a prioritized list of programs that I want to be notified for new bugs in - with a probability determined by a value selected by me and modified by the goodness of match of hardware of and 'friendness' (see 1) and 2).

4) That company (I'm thinking of Dell of course, maybe Intel, AMD, Acer?) representatives are engaged in this scheme, and can help organize and drive the social bug-tracking around their hardware.


Best,
Anders
Tags: (none)

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Solution #1: Auto-generated solution of idea #9624
Written by biehl the 7 Jun 08 at 14:32.
Ubuntu Brainstorm was updated in January 2009. Since the idea #9624 was submitted before this update, its rationale and solution are not separated. Please vote accordingly, and if you have the necessary rights, please separate the rationale from the solution. Thanks!

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Comments
Warbo wrote on the 7 Jun 08 at 15:13
I'm for it as long as it's opt-in

flammon wrote on the 7 Jun 08 at 17:21
Good idea. Problems can also be caused by certain combinations of software so combined with the hardware profiles, we could make pretty some good matches. Knowing what software is also installed on the other systems that are suffering from the bug could indicate problematic software combinations.

biehl wrote on the 10 Jun 08 at 16:15
Yes. It must be opt-in, of course. It is a way to help people participate in bug-hunting/triaging in a more focused way.

And to make it more easy to reciprocate helpfullness.

biehl wrote on the 28 Jun 08 at 17:33
Mark Shuttleworth blogs about bug-tracking here...

http://www.markshuttleworth.com/archives/145

and while the comment submit button doesn't work for me, I'll post my comment here:

-----------

Hi Mark,

I posted the idea on Brainstorm that bugreporting is not only "serious work" but should also be regarded as a social interaction. And that Launchpad could support this by linking people based on hardware profiles - and by linking them based on reciprocity ("if you help me with my bug, I will at least take a look at your bugs")

http://brainstorm.ubuntu.com/idea/9624/

What do you think? I think that the lowering the effort of participating and social aspect is very overlooked as a motivation for bug reporting and triaging.

Best
Anders

biehl wrote on the 16 May 09 at 07:34
Something seems to start moving

https://wiki.ubuntu.com/specs/KernelKarmicHWdbWorkshop


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