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Idea #4887: Add a standardized "Submit to Ubuntu Forums" button on error message boxes.

Written by diablo75 the 17 Mar 08 at 05:10. Category: System. Related project: Nothing/Others. Status: New
Rationale
The function of the button is simple:

1. Unify exact same errors into singular forum threads, or fewer similar threads in Ubuntu Forums.
2. Auto screenshot an error box and attach it's PNG image to a thread posting (if a thread is in need of being posted in the first place).
3. Ask the user who clicked the button to fill out a descriptor box explaining what they did to get the error.

And of course, they would have to register to Ubuntu Forums first.

Let's face it: The majority of Ubuntu users who need tech support use Ubuntu Forums to do it. The purpose of this button would be to save such users time while submitting posts about yet to be seen errors. It also should act as an accelerated (and functionally better) search engine that finds related threads, similar to the way Ubuntu Forums subject line works when submitting a new post, but embedded within the OS.
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39
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Solution #1: Auto-generated solution of idea #4887
Written by diablo75 the 17 Mar 08 at 05:10.
Ubuntu Brainstorm was updated in January 2009. Since the idea #4887 was submitted before this update, its rationale and solution are not separated. Please vote accordingly, and if you have the necessary rights, please separate the rationale from the solution. Thanks!

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Eldmannen wrote on the 30 Mar 08 at 22:39
Better idea;
Improve Ubuntu so it becomes less errors.
Make the errors more easy to understand.

ubuntuforums.org/search.php?query=$error_message_here

Eldmannen wrote on the 30 Mar 08 at 22:41
Errors should use messages that present technically accurate advice concisely, objectively, and positively, and assume an intelligent user motivated to solve a particular problem.

It should make use of the second person and the active voice (e.g. "Print the photos on your camera") and avoid words like "please" and "sorry".

glotz wrote on the 19 Jun 08 at 19:07
But there will always be errors (often it's PEBKAC) so I think this idea has lots of potential.

skip wrote on the 6 Aug 08 at 09:50
Well, privacy should be insured.
So no automatic screenshots. Though this idea is interesting, so I give it a +


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