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Idea #23542: Other ideas for the manuals of Ubuntu 10.04

Written by magallucas the 1 Feb 10 at 17:36. Category: Documentation. Related project: Nothing/Others. Status: New
Rationale
In the new ubuntu 10.04 will be included manuals and how-tos that will help quite a setting of novice users. I thought of some ideas to improve this feature.
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37
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Solution #1: Manuals come along with the distribution
Written by magallucas the 1 Feb 10 at 17:36.
I read a blog that features the User aid would be available for consultation online. I think that could have come together with ubuntu in a folder visible on the Desktop, for example, that the User save a step.
46
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Solution #2: Tutorial guided by ubuntu
Written by magallucas the 1 Feb 10 at 17:39.
User to complete the installation of the system and get to Gnome for the first time, will be offered the option of a guided tutorial that would show where everything is in ubuntu, some features of the system, some tips, etc., interactively. That is, while User uses the system, guided tutorial is passing information (may be in a translucent balloon similar to one used in the warning system of ubuntu, for example).
6
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Solution #3: Ubuntu offline and online versions
Written by houseworkshy the 9 Feb 10 at 18:42.
I do like the idea of a guided tutorial with all bells and whistles. However it seems that space on the disc is limited, think of gimp. So perhaps two iso's could be offered. One aimed at online users who only really need a bookmark in the browser and a second for offline users with the most comprehensive tutorials and manuals that can be crammed in but without, perhaps, the web applications they couldn't use anyway, such as bit torrent. The exception would be software installation packages so that when/if they do get connected, or a friend download files for them, they can put in what has been left out.
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Solution #4: include manual with cd
Written by danielt998 the 17 Feb 10 at 22:48.
when someone buys an ubuntu cd, provide a manual with it.

Propose your solution

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tntricker wrote on the 2 Feb 10 at 08:14
I guess I just can't sympathize with new users anymore; I find the thought annoying of having to clean up a new desktop and purge guided tutorials from the distribution. Truth be told, I don't even want a help button anywhere in sight.

cheesehead (Brainstorm admin) wrote on the 3 Feb 10 at 08:18
Do many users actually read (and understand) manuals?
Is Ubuntu software too complex or cluttered for users to understand without a manual?

bUbu87 wrote on the 4 Feb 10 at 00:32
ubuntu tries to be simple-to-use, but still it is a big change for new users. i dont know if they actually read the manuals, but a guided tour would be great.
i agree that a guided tour should not be pushed and i also dont want to have to remove it when booting up ubuntu for the first time.
but if the idea of having such a tour in the live system, not as a video or something but in a hands-on way just great.

tntricker wrote on the 4 Feb 10 at 03:35
Having well written manuals could be very useful. I've just never seen well written manuals for an operating system. Even published books are often terrible; they are either too dated or too redundant.

Maybe tips would be more useful?

mcoleman44 wrote on the 4 Feb 10 at 05:31
A guided manual or better yet, a video tutorial, for a fresh install of Ubuntu would be amazing. I had Someone on Ubuntu forums ask me what a terminal is. There are a lot of windows users who want to give Linux a shot but cant, do to there lack of know-how. You would be surprised how little people actually know about Linux. If we could show new users how Ubuntu works and how to use it they might stick with Linux instead of falling back to windows.






magallucas wrote on the 4 Feb 10 at 23:21
Dear @cheesehead, I did not mean that ubuntu is difficult enough to need a manual, however. It turns out that many users inevitably very familiar with Windows is Ubuntu and knowing, willing or not, is a shock to deal with the new environment first. The idea of guided tutorial serves even to display features of Ubuntu, as the Software Center Ubuntu One, the future ubuntu Music Store, and show (for those who take a tour) a little at a program installed, whom he is like ... Finally: an aid in the setting of new users.

I also agree with what @tntricker said, are not good tutorials on OS's: most times they do not fulfill the function which they are intended: helping new users. From this point of view, quick tips (intuitive, and who speak the language of the User) and the guided tutorial ideas are better and more usable.

Akerbos wrote on the 5 Feb 10 at 12:01
a) This idea or similar ones exist like a dozen times in this DB alone
b) You cannot heal stupidity of even laziness with written words. Somebody who is not eager to learn something new should not try something new. I think Ubuntu is quite good documented, in fact much better than big Win.

magallucas wrote on the 5 Feb 10 at 17:44
@Akerbos, my proposal does not cure the "laziness" and "stupidity" of new users. Even some people anxious to try something new can be difficult in the setting (the focus of Ubuntu is still the End User, after all). Therefore, I see no harm in a guided tutorial that tells you that Ubuntu have the best, as the Software Center, Ubuntu One, among other benefits. A guided tour of the OS would serve mainly to that.

Please note that all said that Ubuntu is bad or poorly documented, nor that it is inferior to Windows. I see no harm in a SO "welcome" to a new User showing and demonstrating that he better have, if they so desired User.

BenKlein wrote on the 7 Feb 10 at 01:18
I believe even Windows itself has a guided tutorial the first time you install it.

tntricker wrote on the 7 Feb 10 at 05:54
"I believe even Windows itself has a guided tutorial the first time you install it"

have you ever tried a guided windows tutorial.. sometimes they are more frustrating then just figuring it out on your own.

"A guided manual or better yet, a video tutorial, for a fresh install of Ubuntu would be amazing."

Sounds like a vodcast would be better. New Tutorials could be uploaded weekly. I also think that most of the users that want to learn an operating system will actively search for what they want, but no matter how pretty and easy the medium is to understand, there are other users that are just as happy to be ignorant.

magallucas wrote on the 7 Feb 10 at 13:15
@ tntricker, that's right! Even though the system is simple and intuitive (and ubuntu is) still have people who have no initiative to seek and learn. And we must think about these people, since the target audience of Ubuntu is the End User (yes, that using Windows).

A kind of guided Hands-on would be perfect! While the User was using, new tips and instructions with easy language would appear. Of course, the guided tutorial also serve to show the new User what ubuntu are different, as Software Center, Music Store, One Ubuntu, etc.

magallucas wrote on the 19 Feb 10 at 21:39
@danielt998, I do not understand your proposal. If it is to provide the manual in digital format, then the solutions #1 and #3, together or individually, as do the same.

If in print, so I think pretty cool - in this case, the manual entry for beginners with Ubuntu, for example.


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