Written by clytle374 the 23 Aug 09 at 02:00.
Category: Hardware support.
Related project:
Nothing/Others.
Status: Already implemented
Rationale
Every time someone buys a computer off a store shelf and tries to install Linux(often Ubuntu) it can be a good experience, or not. A lot of the problems they experience could be predicted and answered without lots of searching through off topic or outdated information. Also due to the speed at which issues are fixed, this leaves a new user often hopelessly digging for the answer they need.
I thought of this while installing Ubuntu on a Aspire One AOD 250 netbook and digging through dozens of old fixed problems, only to keep finding one new user with the same problem as I giving up on Linux as a result. It is almost guaranteed that everyone with this same system is having the same problem, yet the forums and howtos are plugged up with fixed problems.
While the links cheesehead posted are useful, it would still be nice to find any laptop/desktop on a reseller site (bestbuy, ncix, futureshop, etc) and be able to type the model name/number into a database and see any predicted problems.
The true issue is finding the information. The Aspire One page seems outdated, I didn't have one problem it mentioned and wasn't model specific. It would be nice if new users could be directed to that page.
While the compatibility data site is nice, it offers little help to noobs that didn't buy hardware with Linux in mind, or having problems with an upgrade.
I'm a seasoned Linux user and was honestly overwhelmed searching for the few posts on wired network problems out of the tons of wireless problems.
When I finally find the answer, I have to download the driver and compile it. No big deal, but the tar is corrupt and you must edit the make file. New users won't get through this.
A feature like this would also be helpful in my situation. I have a Dell that I adopted with Ubuntu installed, and its audio/video chipsets are onboard, so sometimes it's tricky figuring out the proper/best configurations for sound and video playback. Most of the innards are still the original machine's, so if there was a database that identified that and either took users to a site or "automagically" downloaded and installed required software and drivers, it would go a long way towards encouraging use of Ubuntu/Linux.