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Idea #15497: Work with Mozilla to restore compatibility with Hotmail

Written by granadajose the 11 Nov 08 at 11:52. Category: Usability. Related project: Nothing/Others. Status: New
Rationale
Microsoft has changed the Hotmail website and, as a result of this change, Ubuntu users are not able to write emails using Firefox. There are a few workarounds to fix this, but neither of them are easy to implement.

Obviously, it would be better to use a more friendly email provider (such as Gmail). However, as Hotmail is a very popular email system and it is not easy to migrate an email account it is urgent solving this trough an update build in colaboration with Mozilla, so users could check and write any email provider using Ubuntu.

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Solution #1: Auto-generated solution of idea #15497
Written by granadajose the 11 Nov 08 at 11:52.
Ubuntu Brainstorm was updated in January 2009. Since the idea #15497 was submitted before this update, its rationale and solution are not separated. Please vote accordingly, and if you have the necessary rights, please separate the rationale from the solution. Thanks!

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Ewan the Moomintroll wrote on the 11 Nov 08 at 12:36
only just noticed I can't use my e-mail account. It is quiet important that someone fixes this problem.

Ssdg wrote on the 11 Nov 08 at 12:50
You can do it yourself... by using a pop/imap e-mail account..

a real one, I might say...

+0 I have a real e-mail provider, so I don't care.

granadajose wrote on the 11 Nov 08 at 13:16
This not a question of helping Microsoft solve a bug, it is a question of solving issues created by Microsoft.

Microsoft has purposedly introduced this incompatibility in order to discourage users from migrating to Linux.

Many people use Hotmail as their email system. While I do not agree with this I think it is important to give this support, as it is very popular.

Why should Ubuntu users work more to use the same web pages?

This is a really dirty trick done by Microsoft, but if it is not resolved, many users would be affected.

glotz wrote on the 11 Nov 08 at 14:30
So I have to select between Hotmail or Ubuntu. Hmmmm, what a very hard choice, lemme think this.....

Screw Hotmail. Actually, screw micro$oft.

granadajose wrote on the 11 Nov 08 at 15:28

AndrewLuecke, I just think that Canonical should contact Firefox to prepare an update so all users could use the Hotmail service without having to manually configure it.

I think this is important since Hotmail is a popular service. Ubuntu is free software and it should offer users the possibility of using the mail service they want.

I don't know about websites in Australia but here in Spain, 99,9% of pages do work in Firefox.

Microsoft can not be considered free of guilt. There are a high number of users that use Hotmail from Linux. Hotmail is not a Windows application, it is a web service, so it should work on all computers with a compliant web browser. Microsoft has not created a compliant web service, and it has forced the upgrade of the users.

brodock wrote on the 11 Nov 08 at 15:47
use Freepops (it's on ubuntu repository) and access your hotmail account with it...

works fine

Faryshta wrote on the 11 Nov 08 at 15:58
The problem is not the browser, is the same here and on windows. The problem is MS.

Aphoxema wrote on the 11 Nov 08 at 22:38
Your title is backwards, it's Hotmail that broke compatibility. You should post this on Microsoft Brainstorm instead. Oh, wait...

Eldmannen wrote on the 12 Nov 08 at 02:47
So Firefox should start implementing site-specific hacks and reporting with a fake user-agent string?

Then, I rather see Firefox come with a GreaseMonkey script inserts "Microsoft recommends Gmail" into hotmail, or a DNS hijack that forwards hotmail.com to gmail.com. ;)


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