It would be great if every Ubuntu user would be able to specify exactly the city where he/she lives, so when he tries to get "live help", a pop-up should appear, showing something like a google map with all the LUGs around his city.
More people would know these LUGs and could be helped by them.
New user would get a real, human, no-profit, support from other Linux Users.
I am the president of cultural ACROS - LUG Versilia Lucca Massa Carrara, has long been adopting Linux Ubuntu to promote Linux among new users.
I support this initiative.