The Ubuntu community has contributed 13882 ideas, 66434 comments, 1286163 votes
Idea
#1225: Ease access to HOWTOs and tutorials
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67
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Written by plafuro the 29 Feb 08 at 10:29.
Category: Others.
Related to:
Nothing/Others.
Status: New
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Description
Hello,
New users will find themselves in the situation of trying to change or set up something that is not provided "out of the box" by ubuntu like setting up hardware or looking for the software that does exactly what a certain software in their previous operating system could do ;-).
The first thing to do? Google it. Loads of results, outdated information... In the end you mix up different procedures and don't get your problem resolved.
Maybe would be good to have a "How do I...?" help button, lets say, under the same menu where "About Gnome" is, which will bring a "What do you want to do?" dialog. There the user could enter his question, for example "Set up canon scanner" or "edit video for portable device" and this would bring a knowledge base and/or forum thread search with related how-tos.
This would really simplify and centralize the way we find and share information relatied to advanced tasks.
What do you think?
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Comments
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PreviousN wrote on the 29 Feb 08 at 10:38
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Maybe make a first run popup that directs to well known ubuntu help forums.
For example: ubuntuguide & ubuntu forums
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plafuro wrote on the 29 Feb 08 at 10:59
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My idea was rather a "upon request" dialog... i personally detest first run or "tip of the day" pop ups :o)
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alvevind wrote on the 12 Mar 08 at 21:39
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Perhaps some kind of "expert system" like the troubleshooter wizard in Windows?
The automated "wizard" asks you a question, and then another question and then another, and ends up hopefully giving you the information or advice you were looking for.
If you did not get the issue resolved by using the wizard you should be able to easily note down the question and post it to a central "wizard advice needed" database. This could be used to see what kind of problems normal people have and improve the wizard.
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