The Ubuntu community has contributed 15664 ideas, 77393 comments, 1416168 votes
Idea
#11320: Add "Having trouble with your wireless network?" section
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Written by cmol the 20 Jul 08 at 10:43.
Category: Internet & Networking.
Related to:
Synaptic package manager.
Status: New
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Description
Due to the problems regarding wireless network there should be a section helping new users to configure it when having problems.
It could be a simple page with a small checklist:
"Is your device switch on?" (some laptops can switch on/off the device by some button)
"Is your wireless access point configured?"
Etc.
At the same time, giving an option to use "auto-NDISwrapper" for installing the drivers (and a guide howto).
Idea "Include auto-NDISwrapper in 8.10": http://brainstorm.ubuntu.com/idea/11295/
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Comments
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Tree MendUs wrote on the 21 Jul 08 at 07:51
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And Make it part of the install, so it's available on the local PC.
Because if you need to go on the net to access the help, because your internet is not working, it's about as effective as having to drive to the tyre repair shop to pick up a spare when you've got a puncture.
But the same should really apply to all the main reasons why an internet connection of any type may not be working - the help should be on the local PC.
It could be off-line pages of the Ubuntu web site.
They could be Updated or synchronized from time to time.
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cheesehead wrote on the 22 Jul 08 at 01:56
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Not ambitious enough.
It needs to connect non-geeks to the network, users who *don't* want to know*what happens under the hood.
It should recognize the hardware and check that the right drivers and kernel modules are installed, and fix them.
It should check config files for common misconfigurations, and fix them.
It should recognize common errors from the syslog and act on them.
It should send test packets and understand common responses and failures and act on them.
In short, it should *fix* most common connection problems while the user is making a sandwich.
Yeah, it's a big project. But the current half-assed solution 'go look it up in the forums,' while fun for geeks like me, is completely unacceptable to the user base of non-geeks that Ubuntu want to attract.
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