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Idea #11097: DRM warning

Written by Eldmannen the 13 Jul 08 at 19:15. Category: Multimedia. Related project: Nothing/Others. Status: New
Rationale
Unfortunately there are many people who get scammed into paying for DRM-crippled media which is heavily restricted.
I have heard about people who got scammed and wasted lots of money, then reformatted their computer and none of the media they had payed for would play, and others who were unable transfer the media to their portable media players, or use the media in their car stereo.

Therefor I recommend to warn users about the dangers of DRM.

I have made a a couple of conceptual mockups. The basic idea is to make the user aware that the media he have is DRM-crippled, and to inform him about the DRM and how it restricts him.

This is just a conceptual mockup. It could be better and more informative. Perhaps less intrusive.
* Browsing files with Nautilus (notice the icon/emblem)
* Checking file properties in Nautilus
* Warning in Rhythmbox (if playback failed)
* File properties in Rhythmbox
* Icon in Totem (non-obtrusive)
* Warning in Totem (if playback failed)
* Error in VLC (if playback failed)
Tags: drm

120
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Solution #1: Auto-generated solution of idea #11097
Written by Eldmannen the 13 Jul 08 at 19:15.
Ubuntu Brainstorm was updated in January 2009. Since the idea #11097 was submitted before this update, its rationale and solution are not separated. Please vote accordingly, and if you have the necessary rights, please separate the rationale from the solution. Thanks!

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zooounds wrote on the 13 Jul 08 at 20:18
I don't like DRM but this idea is silly.

Eldmannen wrote on the 13 Jul 08 at 20:36
zooounds,
It could be much less intrusive.
Just a little text in file properties, or a little icon in the media player.
So that it is possible to know which files are DRM-crippled and which are not.

Eldmannen wrote on the 14 Jul 08 at 00:08
http://defectivebydesign.org/

zooounds,
None of the mockups were any good?

Auzy wrote on the 14 Jul 08 at 00:55
actually, I agree totally with this. Its all about feedback, and this provides feedback to the users that they cannot play the files.

+1

Warbo wrote on the 14 Jul 08 at 01:52
I do agree with the media player messages. They could be implemented in a way that skips to the next playlist item (to be less annoying). It should be worded in a way that makes clear that it is not the playing application imposing the restriction though.

Auzy wrote on the 14 Jul 08 at 02:02
Actually, this idea would probably work together side by side with "Install DVD player software prompt on insertion of DVD", which would tell the user why their DVD's/Blu-rays aren't playing

DanRabbit wrote on the 14 Jul 08 at 02:08
As long as it says "DRM Crippled" in the final version I'll +1

Eldmannen wrote on the 14 Jul 08 at 02:34
Warbo,
Yes, indeed. THe messages could be implemented in a way that it skips to the next playlist item.
Yes, the message should be worded in an informational way and explains that its not the player application imposing the restriction, and its not the fault of the player. It is the defective medias fault.

Auzy,
Yes, it could also be integrated to work side-by-side with the DVD thing.

DanRabbit,
Absolutely! :)
The guy who make DRM uses the deceptive term "DRM-protected" (people associate protected with good) when the appropriate term is "DRM-crippled", because that explains what it really is.
Kind of like CIA refers to "terminate" instead of "kill".
"False teeth" became "dental appliances".
"Medicine" became "medication".
"The dump" became "the landfill".
"Car crashes" became "automobile accidents".
"Partly cloudy" became "Partly sunny".
* http://youtube.com/watch?v=Z2gQCHztRAE

Abatrour wrote on the 14 Jul 08 at 06:57
Maybe it would be a little more fitting if the original icon was behind bars ;) or have a ball and chain connected to it.

dragoninsane wrote on the 14 Jul 08 at 08:23
hey ....idea is about DRM,isnt there a way to make it Playable aka anti DRM stuff.while us and europe are hard at working DRM-ed media asia is free circulating DRM free media.i hope this doesnt bug asians.

Sidney wrote on the 14 Jul 08 at 14:18
You're blending a political issue ("DRM is bad by design") with usability ("why doesn't this play?"). I'm completely in favor of usability improvements, i.e. a message why things don't work.

But I also think that it is _not_ the job of my OS to have its own opinion of DRM. If I want to buy DRM-crippled/protected songs, that is my problem, and the OS shouldn't care as long as everything works. (If it doesn't work, it's a usability thing and then it's okay to show a message).
Also, stuff like this isn't going to make Ubuntu, Linux and OSS in general any more popular in the corporate world or with people who have a different opinion on DRM than you.

So I'm all for the usability messages etc, but against political campaigning against DRM.

Eldmannen wrote on the 14 Jul 08 at 21:28
Abatrour,
Yeah, that would be fitting. :)

Sidney,
You do make a valid point.
Though, it should be possible to distinguish normal media from DRM-crippled media.
So I think there should be an icon or something. Perhaps some text, but perhaps it should be worded more neutrally such as "This media is restricted by DRM", or "This media makes use of DRM technology".

Habbit wrote on the 14 Jul 08 at 22:44
Sidney, it is true that Ubuntu as an entity ought not to enter the DRM controversy, but if you buy a movie and then cannot watch it with your perfectly good Totem/VLC player just because its DRM config restricts that, why can't we say the movie is "DRM-crippled"?

Sidney wrote on the 15 Jul 08 at 12:59
Eldmannen: I'm still not sure about a different icon for DRM media, because it easily slips into opinion-country. But I think making it optional would be a good compromise (like "mark media files with DRM"). Also, the properties dialog in Nautilus could include a line like "Uses DRM".

Habbit: As I said, a dialog/message telling the user that the media can't be played because of DRM is good in my book. But it should use neutral language and not judgmental one like "DRM crippled". Eldmannen's suggestion of "restricted by DRM" is not only as correct as "crippled", but also neutral and therefore preferable.

Habbit wrote on the 16 Jul 08 at 16:49
I still think that being "neutral" with someone that is overtly hostile against open-source software is a bit silly, but OK, let the politically-correct message win.

WRT the Nautilus properties dialog line, I propose a wording like "Uses DRM, might not be playable" preceded by a warning (i.e. ! within triangle) icon.

Jon Monreal wrote on the 21 Jul 08 at 18:26
I think that if this idea was made a little less political and more informational, this could work.

Explaining to the user why the media won't play (it is DRM-"protected"), making sure they know how to avoid getting DRM-protected media, and letting them make their own decision based on their own morals is the way to go.

For example, a "DRM: Yes (Click for more information)" section in the file would be sufficient, and it doesn't need to be in red.

I know I would be annoyed if I got one of these messages when I already know what DRM-protected media is (not that I would get one of these messages.) But I wouldn't mind seeing a less obtrusive message or alert with a link to more information (meaning that if the DRM-protected media gets skipped, the inexperienced user should be able to find out why easily in some kind of non-obtrusive message, not just a symbol with !, which could make them think that it is the media player's or Ubuntu's fault, even though this is incorrect).

Warbo wrote on the 22 Jul 08 at 21:09
May I venture "encrypted" as a more neutral term than "crippled" or "protected"? One can argue why each of the latter two is right or wrong, but nobody can deny that is encrypted, and this gets across the message :) (if 'encrypted' is too technical then maybe 'scrambled')

notyetroot wrote on the 15 Aug 08 at 18:10
Don't scare users too much. I'm still waiting for an idiot to scream "Microsoft would never let unsigned proprietary drivers into Windows!". I'm already annoyed by a review that says Ubuntu is not ready because it requires some codecs to play MP3s and DVDs.

+0

nitrofurano wrote on the 6 Sep 08 at 18:17
+1!
DRM can be considered as a serious psychological trojan horse.

One thing is respecting the fair authors rights, another is allowing this kind of DRM abuse...

http://stopdrm.info/
http://www.gnu.org/philosophy/opposing-drm.html
http://www.digitalfreedom.org/

andruk (Idea reviewer) wrote on the 7 Feb 09 at 18:35
While I abhor DRM as much as the next Slashdot-reading nerd, I think the only thing we will achieve by using the term "DRM-crippled" is convincing people that we have an agenda besides building the best operating system. Using more neutral language simply makes it seem that the anti-DRM position is a reasonable one. I know from personal experience that extremism of almost any type (and I suspect any type) is detrimental to "The Cause", as it makes it easier for people to simply write you off as an uncompromising fanatic.

I would simply include a link to a Canonical-controlled website detailing why DRM and locked media is detrimental to the user.

+1, but only if it is phrased acceptable professionally.


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