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Idea #10457: actively collect and merge community workarounds



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Written by mangar the 29 Jun 08 at 11:05. Category: Others.
Related to: launchpad.net. Status: New
Description
Some people stumble upon a bug or unsupported hardware when using Ubuntu, and sometimes, they find a workaround for their problem, either buy using google, the forums, or whatever.

Why not collect those parcels of information, and instead of letting them float around as some sort of arcane, forbidden knowledge, integrate them into the distribution, and let everyone have a smoother operation?

This can be integrated in some form to launchpad, but needs to be simpler.

General execution ideas:

1. Add a "report-workaround" button to ubuntuforums.org".

2. Add a workaround report to launchpad.net, where a user can submit a workaround, and the corresponding URL.

3. When a bug is submitted to launchpad.net, automatically search google for a relevant workaround, ask the user if it fixes his problem, and if so, attach the URL as a solution (even if temporary) to the bug report (yes, it is spoon feeding the users - automating work is one of the strengths of computers, after all).


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deadowl wrote on the 29 Jun 08 at 19:37
Isn't this what the wiki is for?

mangar wrote on the 29 Jun 08 at 20:09
No, since it lacks reporting back to the ubuntu maintainers, and thus prevents them from knowing that the problem exists.

You've raised a good point, btw - the wiki should also have a "report as workaround" option.



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