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Contributor turbolad

Instant access to apps in Unity  
Written by turbolad the 17 Apr 13 at 17:02. Related project: Unity. New
You would like to open an app and don't know its name. Without the search it takes much longer to reach the app.

In Ubuntu 12.04, to reach an app whose name you don't know, you must perform these steps in Dash Home: move the mouse diagonally down to the second left option at the bottom of the lens, move the mouse diagonally up to the "filter results" categories, click on the correct category, move to the middle area labelled "installed", sometimes click "see X more results" (where "X" is the number of results), navigate down and traverse the installed apps and then open the desired app. That's quite a long journey to make without the search, especially with hundreds of installed apps!

How do you put apps within easier reach of the user?
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Solution #1: Apps instantly available in categories
Written by turbolad the 17 Apr 13 at 17:02.
In the Dash Home, have the categories (filters) showing by default on the LEFT - in the FIRST lens. When the user left-clicks on the category buttons (or touches them on a touchscreen), immediately show the list of all the apps - which belong in that category - to the right of the chosen category, in columns (the apps could be listed alphabetically).

This would put apps in easy reach and save time. If there are many apps in a category, the list of apps could be scrolled vertically.

For consistency, ease of use and better usability, the "top to bottom" and "left to right" layout is important here.
24
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Solution #2: Categories should be keywords, too
Written by cheesehead the 19 Apr 13 at 23:28.
Have the Applications scope include the category name in the search.

For example, Gnumeric is easily findable with the search term (keyword) "spreadsheet", but not the category "office". This change would make it easily findable under both, and categories would be one click away instead of three. No rearrangement required.

As mhall119 has pointed out, this also means that categories must be added as a translated field.
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Solution #3: Installed by category
Written by kermit the 30 Apr 13 at 11:06.
There already exists a lens that offers a nice, hierarchical view of all the installed applications (that I too miss, because I sometimes simply forget what apps I have installed). The lens was featured in [this OMG! Ubuntu! post][1]. It's better suited to the task than filters, because changing a category doesn't keep the old one selected. The only thing that remains doing is integrating it into the existing dash UI.

One way of doing this could be by adding another button next to Filter results (e.g. "explore installed apps") in the Apps lens that would open the categories lens. This way one could get to it by punching super+A and clicking the button. It could even get its own shortcut - e.g. super+E.

[1]: http://www.omgubuntu.co.uk/2011/11/unity-bliss-an-alternative-application-lens- for-ubuntu

See the 4 comments or propose a solution (latest comment the 22 Apr 13 at 10:59) >>

No sub categories for apps in Unity  
Written by turbolad the 10 Apr 13 at 21:59. Related project: Unity. New
When you search for an app - notably Wine - and you wish to run any of its sub apps (e.g. the "Browse C drive" in Wine), you must somehow know the EXACT name of the sub app and type this into the Dash search. If you don't know the exact name, then the search may not find the desired app.

This limitation appears to affect Wine mostly, because Unity does not search or display sub apps - including Windows apps, as these run via Wine.
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Solution #1: Show sub apps throughout Unity
Written by turbolad the 10 Apr 13 at 21:59.
Searching for the name could also show the matched result and its ALL the sub apps below. Example: searching for "wine" will show all the matches to Wine. Below that, show ALL the other Wine apps which don't have the word "wine" in their title - notably the Wine sub app called "Browse C drive". In the case of Wine, the sub apps could include the Windows apps - these use Wine in order to work.

Excluded are apps which run in a Terminal.
1
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Solution #2: Scopes are intended do this
Written by cheesehead the 20 Apr 13 at 12:22.
A Unity Scope is a single-purpose data search that feeds the dash and other querants. Scopes are intended for limited, specific use cases like these, and they are community-contributed.

A Scope can search the Wine C: drive, programs that open with Wine, etc, and return the (appropriately filtered) list of Wine aplications. The Scope feeds the answer to Dash, to the Wine shortcut quicklist, and to any other process that wants the list.

Add a comment or propose a solution >>

Clicking on a window covers everything behind it  
Written by turbolad the 14 Feb 13 at 01:02. Related project: Unity. New
When you click anywhere in a program's window, it gains input focus and moves to the top of the window stack - covering everything behind it. If you accidentally click on a maximised window, you have to traverse through all the open apps on Unity to bring them back to the front.

This is annoying: say you want to type something into the Terminal window when referring to a support webpage; you cannot just type into the Terminal while part of it is overlapped by the web browser window, even if the text input area of the Terminal window is not covered. Also, if you move the scroll bar of the web page, then the web page will gain input focus and cover the Terminal window - which you were about to type in!

Why is there no option to change the behaviour of application windows and input focus?

The option "Always On Top" does not solve this problem, as it prevents you from moving a window above it e.g. when you need to get to an urgent e-mail message; see comments.
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Solution #1: Option for dynamic window focus
Written by turbolad the 14 Feb 13 at 01:02.
Have an option, which the user can enable, to allow any window to have input focus, even if it's slightly overlapped by a window above it.

With this option enabled, you will need to click on a window's title bar to move it to the top. If you click anywhere else in a window, it would just gain input focus, but not move to the top of the window stack.

Exception: if the title bar is not visible (but the rest of the window is visible), clicking anywhere else in that window should move it to the top of the window stack.

This "idea" has been in real-world use in the "RISC OS" operating system since 1987. See number 1 on here: http://productsdb.riscos.com/admin/ros_test.htm
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Solution #2: Add transparency and float
Written by vkadal the 15 Feb 13 at 04:17.
By clicking the middle button, the window shall be come small in size and transparent. After working on other windows, by clicking the window shall restore to its original position
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Solution #3: An option the user can enable: bring windows to front by clicking the title bars
Written by turbolad the 20 Feb 13 at 23:57.
Unity has very few "safe" options to control the "look and feel" of the GUI in Ubuntu. New options could be applied immediately, to see if the user likes the outcome.

In this case, the user could choose to bring any window to the front by clicking on the title bar. If selected, the user has control of which window is at the front; clicking elsewhere in a window will give it input focus, without it covering what you are working on.

There is another huge advantage as well: if you accidentally click inside a maximised window, you will save yourself the aggro of having to traverse through all the open apps to bring their windows back in view.
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Solution #4: Show menu
Written by Lachu the 27 Feb 13 at 17:18.
Display menu when user are clicking on inactive window.

See the 8 comments or propose a solution (latest comment the 19 Feb 13 at 18:19) >>

Reviews in Software Centre: no reminder to leave a review.  
Written by turbolad the 11 Jan 13 at 13:40. Related project: Ubuntu Software Center. New
When you install apps from the Software Centre, there's no reminder to leave reviews about the quality of the apps. The option to leave a review is hidden away under the "More info" button, after you install the app.
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Solution #1: Reminder to leave review(s), on the first page of the Software Centre
Written by turbolad the 11 Jan 13 at 13:40.
When you open the Software Centre, a reminder to leave reviews would be helpful, with an option to dismiss the message.

Example: you installed 4 apps using the Software Centre. The first page of the Software Centre could have a little reminder somewhere, saying something like: "Please leave a review for these apps you installed", listing the apps you have installed and not yet reviewed, with a "dismiss" button to discard the reminder.

EDIT: it's easy to forget to leave reviews, especially when you're busy and plan to review the app later or after a few days of actually using the app. A reminder message of some kind would definitely be helpful.

See the 2 comments or propose a solution (latest comment the 21 Jan 13 at 15:41) >>

Scrollbars in Unity are too thin and fiddly to use  
Written by turbolad the 12 Jan 12 at 02:14. Related project: Unity. In development
The scrollbars in Unity are too thin and this makes them *very* fiddly to use because it's hard to position the mouse pointer onto the scrollbars. Attempts to move the mouse pointer over these thin scrollbars means you can easily miss and end up too far left or right of the scrollbar itself.

This problem is even worse with some brands of computer mice which operate very fast when plugged in!
26
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Selected solution (#1): Make scrollbars slightly wider
Written by turbolad the 12 Jan 12 at 02:14.
If the scrollbars are wider and a standard width, it makes them easy to use without trying to accurately aim the mouse pointer and often missing the target.
32
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Selected solution (#2): Make a configuration option for the scrollbar width
Written by Snicksie the 17 Jan 12 at 08:17.
As some people like wider or smaller scrollbars, it should be useful to create an option to choose the width yourself. When you usally don't use the scrollbar (but the scrolling option from your mouse or touchpad) you might even like to have it as small as possible.
3
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Selected solution (#3): Have the wider scroll bar appear when scrolling
Written by insub2 the 23 Jan 12 at 06:50.
Borrowing from the common touch interface, have the wider bar appear when scrolling if more precision is needed.

Scrollwheels and trackpads are ubiquitous enough, right?

See the 5 comments or propose a solution (latest comment the 16 Nov 12 at 05:14) >>

3 window buttons too close together: easy to click on the wrong one  
Written by turbolad the 5 Jul 12 at 22:55. Global category: Usability. New
The 3 buttons in the top-left of any window i.e. "close" "minimise" and "restore" are tightly packed together. It's too easy to click on "close" and accidentally close a program because the mouse pointer moved slightly when you went to click on either "minimise" or "restore".

Given how easy it is to nudge the mouse pointer by accident and close a program, this problem could be addressed. Note that not all programs prompt you to "save" what you're doing e.g. games.
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Solution #1: Slightly increase the space (read below)
Written by turbolad the 5 Jul 12 at 22:55.
Increasing the spacing just slightly - only between close ("x") and the other 2 buttons - would greatly reduce the chances of closing a program by mistake; the other two buttons don't need extra spacing. See examples below.

Example of the 3 buttons:
1=Close 2=Minimise 3=Restore

CURRENT:
[1][2][3]


FUTURE:
[1]__[2][3]
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Solution #2: Increase the width of the buttons
Written by turbolad the 10 Jul 12 at 14:17.
Wider buttons will be more ergonomically comfortable and the user is less likely to click on the wrong button by mistake, especially when using some brands of computer mice which are very fast.

As an example, compare the width of the same 3 buttons in Windows 95/98/ME to those in Windows Vista and Windows 7.

See the 7 comments or propose a solution (latest comment the 20 Jul 12 at 07:31) >>

Inexperienced users don't know when/how to safely unplug removable drives  
Written by turbolad the 21 Apr 12 at 12:25. Related project: Nautilus. New
Removable media, such as USB pendrives, can be inadvertently unplugged by inexperienced users before all data has been written, which causes file corruption. Also, such users' are unaware of "Eject" or "Safely Remove Drive".
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Solution #1: Add wording to the user interface (see below)
Written by turbolad the 21 Apr 12 at 12:25.
Some means of wording to remind the user not to remove the device during writing e.g. file copying.

The text can be added to existing notifications, such as adding wording below the file copying (or file moving) progress bar, saying something like: "Do not unplug the device now to avoid corrupting your files". It has to sound scary for inexperienced users to take notice. ;)

When a removable device is connected, a notification to remind users to select "Eject"/"Safely Remove Drive" BEFORE unplugging the device. When that is done, a message could appear saying "You can now safely remove the device".
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Solution #2: Display information when pluggin
Written by 4485670 the 30 Apr 12 at 09:18.
Display a popup or similar when plugging such a device.
There is an option to "not show this message again".

Can be a big "scary" popup with text like:
"You plugged in a removable media, be sure to unplug it only when all write action have finished or use the 'eject feature'. Otherwise you risk data loss!"
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Solution #3: Add info to the removable media icon
Written by alms66 the 9 May 12 at 07:18.
When actually writing the removable drive put a progress bar on it...

When actually reading from the removable drive, put a "no" sign on it (a circle with the slash through the center)...
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Solution #4: Educate the user the first time, and every time a drive is improperly removed
Written by sdaugherty the 15 May 12 at 22:10.
The first time a user plugs in a removable drive, provide a removable drive tutorial wizard, and offer to show an always-on-top removable drive status & eject window any time a removable drive is plugged in.

Afterwards, anytime a removable drive is incorrectly removed, display a warning.

"A removable drive was removed without properly ejecting."
"The removable drive "foo" was not safely removed, and data may have been lost."
"Removing a drive while data is still being written will cause data loss. Even after an operation such as saving or copying files has completed, data may still be writing in the background. In order to be sure it's safe to remove, please use the Eject command. "
[Show me how to eject a drive] [Close this warning]
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Solution #5: Let them pull it out
Written by Allards the 20 May 12 at 20:58.
Just let them pull out the device and don't bother with something that looks like an error, when there is no issue.

Perhaps ONLY when data write is still pending show them a popup to put it back and rewrite the data that's missing.

See the 12 comments or propose a solution (latest comment the 12 Jun 12 at 04:27) >>

Trusted programs could have their PPA added automatically  
Written by turbolad the 27 May 12 at 21:32. Related project: Ubuntu Software Center. Already implemented
Installing programs from the Software Centre often leaves users without newer versions of them programs, despite the newer versions being compatible with the user's Ubuntu release.

This often puzzles users, because they are expecting newer versions of the programs to be provided with the updates, which already happens with some programs like the Chromium web browser.

As an example of this problem, look at the download page for Pidgin and you will see there are 2 choices for the user: 1) install Pidgin from the Software Centre in Ubuntu or 2) Install the .deb file - which adds the PPA - then open the Update Manager, manually check for updates and install the newer release of Pidgin.
Read more on the download page here: http://pidgin.im/download/ubuntu/


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Solution #1: Install options: newer releases or critical updates only?
Written by turbolad the 27 May 12 at 21:32.
Possible suggestion:

When installing programs from the Software Centre, offer the user the choice to always receive newer releases (which are compatible with the Ubuntu version in use) or to receive "critical" updates for the program only. The former option would have the program's PPA added automatically?

Which of them 2 choices is the best default option?
Does anyone else have a better solution for this problem?

See the 9 comments or propose a solution (latest comment the 31 May 12 at 02:51) >>

Unity launcher: finding open programs requires traversing through many icons  
Written by turbolad the 6 May 12 at 20:50. Related project: Unity. Not an idea
If you have many open programs, they can be located either: at the top, somewhere in the middle or somewhere at the bottom of the launcher.

It would be more productive to put the open programs together on the launcher so they are instantly available.
0
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Solution #1: Two-part launcher: opened programs grouped on top, bottom part for all others
Written by turbolad the 6 May 12 at 20:50.
The launcher can be split into 2 parts (top and bottom) and both parts automatically resized in the same way as the launcher does already for all icons.

The top part (1) could group all open programs together to keep them in instant reach of the user. The bottom part (2) could keep unopened programs and "locked" items together.

This means the user is not constantly traversing through the long column of icons to find open programs *and* not having to go through programs already open to look further down the launcher in order to find the desired opened program. It also keeps the design of Unity consistent with the "top to bottom" layout, so users can find it easier to navigate Unity and the brain "visualises" this layout.

If there are no open programs, then the launcher could become 1 whole launcher again.

See the 2 comments or propose a solution (latest comment the 6 May 12 at 22:20) >>

Update Manager: updating open programs not possible - users should close them  
Written by turbolad the 2 Apr 12 at 10:32. Related project: Update manager. Not an idea
When the Update Manager is updating the programs, these programs should not be open at the same time.

Here's an example of what I've witnessed: if Chromium is open at the same time that Flash Player is being updated, the user visits a website with Flash content and the site says Flash is not installed. But when Chromium is closed and opened again after the update, Flash Player works again.
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Solution #1: Advise users that open programs may need to be closed during updating
Written by turbolad the 2 Apr 12 at 10:32.
To help avoid the confusion of programs behaving unexpectedly e.g. Chromium when Flash Player is updated, recommend that programs may have to be closed during the update process, or recommend the programs be closed and opened again if the update applies changes to the program.

It's "sod's law" that newbies will have many programs open when the Update Manager is updating them, and problems arise which confuses the user. I've witnessed that!

See the 3 comments or propose a solution (latest comment the 3 Apr 12 at 10:29) >>

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